Our Services and Presence
Direct Presence
– México
– Chile
– Argentina
– Colombia
– Costa Rica
– Perú
– Brasil
Business Partners
– Ecuador
– Bolivia
– Venezuela
– Paraguay
– Panama
– Uruguay
– Guatemala
– Nicaragua
– El Salvador
– Belize
– Honduras
Business Partners
Caribbean Zone:
– Jamaica
– Haiti
– Dominican Republic
– Bahamas
– Anguilla
– Antigua and Barbuda
– Guadeloupe
– Dominica
– Martinique
– Barbados
– Grenade
– Aruba
– Curaçao
– Cuba
– Cayman Islands
Geographical Coverage
- Local presence in 7 countries with local billing capacity
- Presence, through Business Partners, throughout Latin American territory
- Ability to quickly open direct operations in any country
End-User Computing Technical Services
- Bilingual Service Desk operating 7×24
- Field Engineering with more than five years of experience in attention to end-user computing
- Corrective Maintenance Contracts
- Service Level of Service of 4 hours, same day, and next business day
- Hardware Incidents attention per event
Data Center Consulting Services
- Virtualization (Servers and VDI).
- Server consolidation
- High availability solutions
- Data Center Relocation
- Backup / restore
- Migration (OS, services, low-level applications)
- Data Center Special projects
- Public or private cloud migration
- Hybrid virtual environments implementation
- Data Center Certified Consultants services
- Project Management under SCRUM and PMI
Dedicated Engineering Service
- Dedicated Engineering Assignment Projects
- Information Technology Expert Personnel
- With Backfill
- Services per hour, day, week, month or year
Logistics Services
- A vast network of warehouses for spare parts, supplies, and complete equipment
- Geographic coverage in the main cities of Latin America
- Inventory Control System via the web
- Consulting in Software Image Generation
- Mass loading of Software images
- Labeling Services for Boxes and Computer Equipment
- Hardware Final Disposal Services
